Jerusalem Mezuzah – Elegant Design with Artistic Cityscape Detail

🚚 Shipping Policy – We've Got You Covered
We do everything we can to ensure your products arrive quickly, safely, and in perfect condition – straight to your doorstep.
Your order matters to us!

🌍 Fast & Worldwide Delivery
We ship all orders worldwide with UPS or DHL Expedited Shipping – fast, reliable, and fully trackable.

🚀 Shipping Details:
• Shipping Method: UPS or DHL Expedited
• Transit Time: 3–6 business days
• Shipping Cost: Calculated at checkout based on your delivery address
• Tracking: Provided once your order ships

📦 Note: Expedited shipping requires a physical address. Delivery to P.O. Boxes or military addresses may not be available via UPS or DHL.

🛍️ Custom-Made Items
Some items, like personalized signs, are made to order. These typically arrive within 14 business days from the date of purchase.

📦 Split Shipments
Our products are stored in different warehouses, so some items may ship separately.
If your order arrives in multiple packages – don’t worry – that’s completely normal.
We’ll always do our best to deliver everything as quickly and smoothly as possible.

⚠️ Please Note
Delivery times may be affected by holidays, remote destinations, or unexpected courier delays.

💸 Customs & Import Fees
All customs duties, taxes, import charges, and brokerage fees are the responsibility of the recipient.
These fees are not included in the product price or shipping cost.

💬 Questions? We’re here for you!
Need help with your order or tracking info? Just reach out – we’ll be happy to assist.
📧 suriart.sales@gmail.com

🛠️ Installation & Warranty – Simple, Secure, and Designed to Last
Our mezuzot are designed for easy, no-drill installation using a strong double-sided adhesive (included with your purchase).

The adhesive is suitable for both indoor and outdoor use and is built to withstand all weather conditions.

🧭 How to Install:
• Gently insert the scroll into the mezuzah case
• Make sure the surface is dry, clean, and smooth
• Remove the protective layer from the adhesive on the back
• Press the mezuzah into place with gentle, even pressure to ensure a secure hold
• Hold in place for about 15 seconds to allow proper bonding

💬 Warranty & Important Notes:
✤ Installation is the customer’s responsibility
✤ Once applied, the adhesive bonds immediately – avoid repositioning, as this may cause damage
✤ Attaching the mezuzah to surfaces that are rough, wet, or dusty may affect stability and is not covered under warranty
✤ Please use only the adhesive provided with the product
✤ Scroll is not included unless clearly stated in the product description

💌 Questions before installation? We’re always happy to help:
📧 suriart.sales@gmail.com
🔄 Returns & Exchanges – Simple and Hassle-Free

Changed your mind? Looking for a different style or color?
No problem – we’re happy to assist! 🌸
As long as the product hasn’t been used and is returned in its original packaging, you’re welcome to request a return or exchange.

💡 Here’s How:
✤ Send us an email at suriart.sales@gmail.com to begin the process
✤ We’ll provide the full return instructions, including the shipping address
✤ All returns and exchanges must be sent via door-to-door courier service
✤ Kindly note: shipping costs for returns or exchanges are the responsibility of the customer

We want you to love your purchase, and we’ll do our best to make sure your experience is smooth and satisfying. 💖