Shipping policy

Every SURI piece is prepared with care before it ships. Your delivery time has two parts: preparation time and transit time.

Preparation time
Varies by piece. Ready-to-ship items leave quickly, while made-to-order and personalized pieces take longer. You'll find the exact preparation time on each product page.

Transit time
3–6 business days once your order ships. Express shipping is available for select items within the US.

Tracking
Your tracking number arrives by email as soon as your order ships.

Where we ship
The United States, Canada, Mexico, Europe (including the UK), Israel, and Australia. Some pieces ship to the US only. This is noted on the product page, and checkout shows the options available for your address.

Shipping cost
Free on US orders of $150 or more. For all other orders, shipping is calculated at checkout.

Customs and import fees
US orders: Judaica is generally exempt from US import duties, so no extra fees are usually due.
Israel orders: no customs or import fees apply.
Other destinations: duties, taxes, and import fees may apply. They are paid by the recipient and aren't included in the price or shipping cost.

Orders with several pieces
Our pieces are made in different studios, so your order may arrive in separate packages, each with its own tracking number.

Delivery address
Express couriers need a physical address. P.O. boxes and military addresses may not be supported.

Possible delays
Holidays, remote destinations, and courier delays can occasionally add a few days.

Questions?
Write to us at suriart.sales@gmail.com. Full details are on our Shipping & Delivery page.